Ohio Heirloom Seeds is 100% committed to providing our customers with the highest quality seeds.
We ask that you allow each product the recommended growing time before considering a product unsatisfactory. We also recommend you contact us for any growing tips.
All products purchased online require a valid order number to be replaced OR refunded.
*Ohio Heirloom Seeds does not accept responsibility for product losses caused by extreme weather, neglect, or for products grown in a zone/climate that is conflicting with USDA hardiness zone map.
We have a 90-day return policy, which means you have 90 days after receiving your item to request a refund.
You can always contact us for any refund question at firstname.lastname@example.org.Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Refunds
If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.